Return, Refund and Exchange

At Spornex, we are committed to ensuring our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we offer a 7-day return policy.

1. Return Policy

• You have 7 days from the date of delivery to initiate a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• To initiate a return, please contact our customer service team at with your order number and details of the product you wish to return.
• Once your return is approved, you will receive instructions on how to send the item back to us.

2. Refund Policy

• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
• Please note that shipping costs are non-refundable.

3. Exchange Policy

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at .
• In the case of exchanges, we will cover the shipping costs for the new item.

4. Non-returnable Items

• Certain items cannot be returned, including but not limited to, gift cards, downloadable software products, and personalized or custom-made items.

If you have any questions or concerns about our return, refund, and exchange policy, please reach out to our customer service team at info@spormart.com. We are here to help and ensure you have a positive shopping experience with Spornex.